Employee Engagement | Business Matters

Employee engagement is one of the latest topics bandied about in organisation studies, with organisations concerned with their employee engagement scores. However, recent research by the Chartered Institute of Personnel and Development (CIPD) and?Kingston University Business School?s Centre for Research in Employment, Skills and Society (CRESS)?has highlighted that a deeper analysis of the type of engagement is required if organisations want to ensure their employees are positively engaged. In particular the study?compared transactional and emotional engagement, with?emotional engagement considered the healthy type?which organisations need to foster.?

Transactional engagement is reflected where employees are engaged in their everyday job/position but only on a transactional basis (what?s in it for me) and these employees will not be slow to leave the organisation should a better offer come along. On the other hand, the emotionally engaged are more relationally tied to the organisation?s values and vision, have higher retention scores in good and bad times, and are happier in the organisation.

It is advised that organisations go beneath their employee engagement surveys to investigate and uncover the type of employee engagement that is prevalent in their organisations. These survey scores should therefore be supplemented with qualitative insight from line management and HR professionals who?are?better able to unpack the various elements influencing employee?engagement in the organisation. In uncovering the type of engagement, organisations should then be?able to determine retention strategies in order to ensure talent does not flow from the organisation in tight labour markets (when there is a shortage of skilled workers available).

For more on this study refer to: http://www.cipd.co.uk/pressoffice/press-releases/strong-engagement-scores-can-spell-trouble-for-organisations-230512.aspx

This entry was posted in HRM and tagged emotional, employee engagement, exportmch, talent retention, transactional by Marian Crowley-Henry. Bookmark the permalink. Dr Marian Crowley-Henry is a lecturer in human resource management, international management and organisational behaviour/theory in the Department of Management at the National University of Ireland Maynooth. She is the programme director of the MSc HRM/HRD. Marian?s current research interests are in international human resource management, self initiated expatriation, migration, careers and identity, and supervises PhD research students in those areas.

Source: http://facultyblog.nuimbusiness.ie/2012/11/10/employee-engagement/

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